Firearms Cowboy Action Reloading We Buy Guns
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Mon-Fri 10A-5P, Sat 10A-4P
(219) 872-7957

Terms & Conditions

Shipping Costs & Delivery Schedule

For orders and shipping with Kempf Gun Shop, you must have both a shipping address and credit card billing address within the United States. In addition, the issuing bank must be based in the United States. We ship by UPS or USPS and we reserve the right to ship by any carrier appropriate for the parcel unless you specify otherwise. If this results in a less expensive shipping cost, your order will be adjusted accordingly. Each order will have a Non-Refundable $3.95 handling and insurance charge. This charge is per order. If items are backordered there will NOT be another handling and insurance charge. Most shipments to AK and HI will be shipped via USPS. We do not ship internationally and we do not ship hazardous materials such as primers or powder.

Minimum Order - $10.00

Returns & Exchanges

We want you to be pleased with your purchase, but if something isn't right, let us know. If you need to return a product, we will make every reasonable effort to satisfy you. For all returns, please contact us prior to shipment at 219-872-7957, and we will make arrangements to correct your order. We will process your return and issue you a Return Authorization Number. ABSOLUTELY no returns on used items, items not in resalable packaging, or without obtaining a Return Authorization (RA) number, which expires 10 days after issuance. We'll gladly accept returns for any Kempf Gun Shop order upon receiving your items within 21 days of the Invoice date (some Exclusions apply). We regret that we do not refund original shipping costs with the return.  Warranty issues on used products should be addressed with the manufacturer. Defective merchandise should be returned to the manufacturer.
  
To return product to Kempf Gun Shop, please follow these instructions: 
  
1. Contact us to receive your Return Authorization Number. 
2. Repack merchandise. 
3. Ship the package to us: Kempf Gun Shop, 7625 W Hwy 20, Michigan City, IN 46360

It takes up to 30 business days to process the return. Credits will be issued according to the method of payment when the order was placed. (example: credit card orders will be applied back to the credit card. Please note that your financial institution can take up to seven business days to reflect this transaction. If you have any questions about your return, please contact us.  

Prices

Prices and specifications are subject to change without notice. Errors including descriptive, photographic and/or typographic are subject to correction.

Back Orders

We make every effort to stock all items in our site. If circumstances such as consumer demand or manufacturing issues cause an item to be out of stock, you will be notificed within 1 business day in most instances. We handle back orders on a case by case basis and you will be given the option to wait or cancel all or part of the order. Your credit card will not be charged until the order ships.

Payment Methods

We accept Visa or MasterCard. We require the 3 digit CID security number located on the back of the card in order to process any credit card orders. Payment by personal, bank or business checks are accepted but will be held up to 14 days for clearance. Postal Money orders are accepted and held up to 7 days.
 
Restriced Items
Federal, State or Local law may restrict some of the products. We do not authorize nor grant the right to purchase
products, which may be regulated in your area. You must be at least 21 years of age to purchase products such as ammunition, bullets, and reloading components. Persons with a legal disability may also be restricted from purchasing certain items as defined under 18 U.S.C. 922(D)(1)-(9). When purchasing from Kempf Gun Shop, you warrant that you have read this information, are of legal age and fully compliant with all regulations that might apply for any restricted items.
 
Firearms
 
Federal, state and local restrictions apply to all firearms sales. We ship firearms only to licensed dealers. If you need help finding a transfer dealer in your area, call or email us and we can help you locate one. Please make sure you can legally own a firearm and the before starting this process.
 
Sales to Minors
Kempf Gun Shop does not sell products for purchase by minors. If you are under 18 years of age, do not submit any information without the express consent and participation of a parent or legal guardian.
 
Sales Tax
Indiana sales tax will be charged on all orders shipped within Indiana.
 
Privacy
 
Your privacy is very important to us.
At Kempf Gun Shop, we make every effort to keep up with the latest technology in order to keep your information secure. We use SSL to communicate with secure browsers such as AOL, Netscape and Internet Explorer. This means that your name, address, credit card numbers and any other information you provide through SSL are encrypted in a way that makes it extremely difficult for others to decode. The information we collect is used to process orders and information requests, to improve the content of our website, to notify consumers about product and website updates or problems with requests or orders. We never sell or exchange our customer postal address, email address or phone numbers with other companies under any circumstances.